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Ilm M3.18

ILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT ILM/L3DipLM/0308 Introducing the qualification The ILM Level 3 Diploma in Leadership and Management has been specially designed for first line managers looking to develop a wide range of management and leadership skills suitable for their role. The qualification also develops both understanding and application of leadership skills through the use of action learning.

The Diploma consists of six mandatory units ‘Understanding change’, ‘Planning change’, ‘Time management’, ‘An introduction to leadership’, ‘Effective team leading’ and ‘Developing leadership capability’. Participants then complete the qualification with a range of optional units that combine to minimum credit of 18. From managing customer service to effective meetings for managers the ILM Diploma in Leadership and Management can be tailored to meet the varying needs of participants across all employment sectors.

Qualification overview Level 3 Diploma in Leadership and Management Credit value* Guided learning Duration Structure • Minimum 37 credits • Minimum 150 hours • Completion within three years • Induction – two hours • Tutorial support – at least ten hours • Six mandatory units with a combined credit value of 19 • Optional units with a minimum total credit value of 18 • • • • Work-based assignment, plus Change management report, plus Reflective review, plus Leadership action plan and learning log

Assessment – mandatory units Assessment – optional units Depending on the units selected, a choice of: work-based assignments, reflective reviews, knowledge reviews; oral presentations, role-play/scenarios, written reports or centre-devised alternatives There are no formal entry requirements but participants will normally be either practising or aspiring first line managers with opportunity to meet the assessment demands and have a background that will enable them to benefit from the programme Entry requirements Credit values are notional until 30 April 2008, pending the introduction of the English Qualifications and Credit Framework which will ratify/revise these values. One credit is equivalent to a nominal ten hours of learning time ILM LEVEL 3 DIPLOMA IN LEADERSHIP AND MANAGEMENT Overview of units Ref M3. 01 M3. 02 M3. 03 M3. 04 M3. 05 M3. 06 M3. 07 M3. 08 M3. 09 M3. 10 M3. 11 M3. 12 M3. 13 M3. 14 M3. 15 M3. 16 M3. 17 M3. 18 M3. 19 M3. 20 M3. 21 M3. 22 M3. 23 M3. 24 M3. 25 M3. 26 M3. 27 M3. 28 M3. 29 M3. 30 M3. 31 M3. 32 M3. 33 M3. 34 M3. 35 M3. 36 M3. 7 Unit title Solving problems and making decisions Understanding change in the workplace Planning change in the workplace Achieving objectives through time management Writing for business Managing creativity and innovation in the workplace Obtaining information for effective management Managing customer service Giving briefings and making presentations in the workplace Introduction to leadership Building the team Motivating to perform in the workplace Developing yourself and others Managing conflict in the workplace Managing stress in the workplace Managing the employment relationship Recruiting, selecting and inducting new staff in the workplace Coaching and training your work team Providing quality to customers Planning to work efficiently Organising and delegating Managing projects Managing health and safety at work Understanding organisations in their context Understanding culture and ethics in organisations Managing performance Working with costs and budgets Managing the efficient use of materials Managing the effective use of equipment Understanding the communication process in the workplace Influencing others at work Communicating one-to-one at work Effective meetings for managers Understanding workplace information systems Marketing for managers Leading a team effectively Developing own leadership capability using action learning CV* 2 2 2 1 1 1 2 1 1 2 1 2 2 1 1 2 3 2 2 2 1 2 3 2 2 1 1 1 1 1 1 1 2 1 1 2 10 Mandatory D D D Learning resources ILM offers learning providers a range of support materials for the ILM Level 3 Diploma in Leadership and Management: • ILM Super Series 5 (published by Elsevier, April 2007) A fully revised fifth edition of this text-based open learning material which provides a direct match to many of the units • Videos. Choose from ‘Teams that Work’ and ‘Vision for Change’. Both videos feature real case studies, not actors, and are supplied with full support materials • Unit assessments.

A range of ready-touse assessments, complete with mark sheets, covering units and clusters of units D ILM membership All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services. Once registered, candidates can activate their ILM studying membership online at www. i-l-m. com/activate. At any time candidates can upgrade to become a full ILM professional member – giving an additional range of membership services and the use of post nominal letters (e. g. AInstLM). D D Credit value Candidates must complete the associated mandatory units, marked D = Diploma, then choose from the remaining units to make up the required minimum credit value – check with your centre for further advice. Contact ILM www. i-l-m. com The ILM Quali? cation and Membership teams are dedicated to providing the very best in customer care. If you need guidance on any aspect of leadership and management development, whether at an individual or organisational level, contact ILM. For information on any aspect of ILM qualifications and learning resources contact 01543 266867 or e-mail [email protected] com For information on ILM membership contact 01543 266886 or e-mail [email protected] com Customer Services Stowe House Netherstowe Lichfield Staffordshire WS13 6TJ T 01543 266867 F 01543 266811

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